Feature update: How to update the shipping address for an order
You can now use the order tracking page to update an order's shipping address.
To edit a shipping address:
- Select the correct order on the order tracking page.
- Edit the information in the 'shipping address' fields.
- Scroll to the bottom of the page and click the save button.
You can use this method if the order has not yet been shipped, and if the new shipping address is in the same country as the original.
If you need to update the shipping address to a different country, you'll need to get in touch with our support team at firstname.lastname@example.org or through our live chat service.
We have a guide to help explain the process if you need a hand.